Smart ride penalize customers because of idle time. As a responsible driver, I park my car and leave it running to check my messages and text.
I also stop my car when I get messages and text instead of driving and texting. Because I don't want to text and drive I am penalized by nationwide,and smart ride.
They would rather I text and drive and have an accident! I brought this up to smart ride and they didn't care and didn't want to listen!